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When undertaking a new project, how much work should the client do and how much should be contracted out to a consultant?

Circumstances vary, depending on organizational resources available (human, financial, other), knowledge, capabilities and many other factors.  The best approach, however, is always a team-based one, where consultants and client employees work together.

 
Inside HR Tools
Compensation ] Competency Modeling ] Performance Management ] Succession Planning ] Development Planning ] Training Evaluation ]

HR Processes

Organizations all use a variety of processes or systems to help manage their people.  These tools can be quite structured and formal, or loose and more of an "understanding" than a written policy.  In our experience, medium to large organizations all need a minimum set of HR Management processes, and smaller organizations often benefit from at least an outlining of basic principles in the same areas.  The most important processes are:
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Competency Modeling

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Performance Management

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HR Planning / Succession Planning / Career Planning

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Compensation Management

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Training and Development Planning

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Training Evaluation

     
Improving Human Performance